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Frequently Asked Questions
How do I delete my account?
Go to Settings β Account β Delete Account. Your data will be removed within 30 days. For immediate deletion, contact privacy@friendfinder.com with "Delete Account" in the subject line.
I forgot my password. How do I reset it?
Click "Forgot Password" on the login page. We'll send a password reset link to your registered email address within 5 minutes. Check your spam folder if you don't see it.
How do I report a suspicious user?
Click the three dots (β―) on any user's profile and select "Report". Our safety team will review the report within 24 hours. You can also email safety@friendfinder.com with details.
What's your response time for support tickets?
Standard inquiries: 24-48 hours. Urgent safety issues: Within 2 hours. Privacy-related requests: Up to 30 days as required by law.
Do you have a physical office I can visit?
Our headquarters is at 548 Market Street, San Francisco. We operate primarily as a remote company, so please contact us before planning a visit to ensure someone is available to meet with you.
How can I apply for a job at FriendFinder?
Visit our Careers page at careers.friendfinder.com or send your resume to careers@friendfinder.com. We're always looking for talented people to join our team.
Our Headquarters
548 Market Street, Suite 78974
San Francisco, CA 94104
United States
π San Francisco, California
By appointment only. Please call ahead.