Privacy Policy
Effective Date: January 15, 2025 | Last Updated: March 1, 2025
FriendFinder ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
Quick Summary: We collect basic profile information to help you connect with others. We never sell your personal data. You can delete your account and all associated data at any time.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, age, gender, location, and profile photos.
- Interest Tags: Hobbies and interests you select to help us find compatible matches.
- Communications: Messages, likes, and other interactions with other users.
- Support Inquiries: Information you provide when contacting our support team.
1.2 Information Automatically Collected
- Usage Data: Pages visited, time spent, features used, and interaction patterns.
- Device Information: IP address, browser type, operating system, device identifiers.
- Location Data: Approximate location based on IP address (city-level only).
2. How We Use Your Information
- Provide Services: Match you with compatible users, enable messaging, and personalize recommendations.
- Improve Platform: Analyze usage patterns to enhance user experience and matching algorithms.
- Safety & Security: Detect and prevent fraudulent activity, spam, and policy violations.
- Communication: Send important updates, security alerts, and respond to inquiries.
- Legal Compliance: Comply with applicable laws and regulations.
3. Information Sharing & Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- With Other Users: Your profile information (name, age, location, interests, bio) is visible to other users to facilitate connections.
- Service Providers: Third-party companies that help us operate (hosting, analytics, push notifications) under strict confidentiality agreements.
- Legal Requirements: When required by law or to respond to valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request account deletion and removal of your data.
- Portability: Receive your data in a structured format.
- Opt-out: Disable marketing communications at any time.
To exercise these rights, contact us at privacy@friendfinder.com.
5. Data Retention
We retain your personal data for as long as your account is active. After account deletion, we delete or anonymize your data within 30 days, except where retention is required for legal compliance or safety investigations.
6. Security Measures
We implement industry-standard security measures including encryption in transit (TLS), hashed passwords, regular security audits, and access controls. However, no internet transmission is 100% secure.
7. Children's Privacy
Our service is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal data, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries where our servers are located. We ensure appropriate safeguards are in place for such transfers.
9. Cookies & Tracking Technologies
We use cookies to remember preferences, analyze traffic, and improve functionality. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this policy periodically. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: privacy@friendfinder.com
- Address: 548 Market Street, Suite 78974, San Francisco, CA 94104
- Data Protection Officer: dpo@friendfinder.com